Privacy Policy

Effective Date: January 1, 2026. This extensive 13-point privacy document outlines exactly how Cirsa Gaming Corporation S.A. handles your data within our fully simulated social casino environment.

1. Introduction & Operator Identity

Welcome to The Encore Abyss. We are operated by Cirsa Gaming Corporation S.A., registered under A08707101 at Ctra. Castellar, 298, 08226 Terrassa, Barcelona, Spain. Our commitment to transparent social gaming means your data is protected using the highest industry standards. We strictly ensure that our environment remains entirely free of real-money gambling, and this policy reflects the care we take in managing your virtual experience.

2. Legal Basis for Processing

We process your data primarily on the basis of your explicit consent, the necessity to fulfill our Terms of Service, and our legitimate interest in providing a secure, optimized social simulation. No data is processed for covert profiling or unauthorized third-party sharing. We adhere strictly to applicable European and international data protection regulations, ensuring your rights are always prioritized.

3. Personal Data Collected at Registration

When you create an account to access the Midnight Trench or The Coral Atrium, we collect essential identifying information. This typically includes your full name, email address, chosen password (securely hashed), and age verification data to ensure compliance with our strict 18+ policy. This data is kept in isolated, secure databases.

4. Technical Data & Telemetry

To ensure our casino simulation games (like Tidecaller Spin and Abyssal Rows) run smoothly, we collect technical telemetry. This includes your IP address, browser type, device identifiers, and session duration. This information helps us optimize the animation frameworks, balance the RNG algorithms, and maintain a frictionless virtual environment.

5. Virtual Economy Analytics

We actively monitor how you interact with our virtual currency, Abyssal Pearls. We track your virtual balance, stake choices, win/loss simulated ratios, and achievement unlocks. This tracking allows us to balance the virtual economy, ensuring the simulation remains entertaining and fair for all participants without any real-world financial implications.

6. Monetization & Payment Information (Virtual Purchases)

While the platform is fundamentally free-to-play, users may choose to purchase additional Abyssal Pearls. Payment processing is handled entirely by secure, PCI-compliant third-party gateways. We do not store your full credit card numbers or bank details on our servers. The data we do retain regarding transactions is kept strictly for anti-fraud and accounting purposes.

7. Third-Party Service Providers

We partner with specialized service providers for hosting, customer support, and analytics. These entities process data solely on our behalf under strict data processing agreements. They are prohibited from utilizing your personal data for their own marketing purposes. Our core partners share our commitment to maintaining a secure social-only gaming environment.

8. Data Retention Periods

We retain your personal data only for as long as your account remains active or as required by legal and regulatory obligations. If you choose to close your account, your data will be securely anonymized or deleted within a standard 30-day window, except where specific transaction records must be kept for legal compliance.

9. International Data Transfers

As a global social simulation platform, your data may be processed in jurisdictions outside your home country. Whenever such transfers occur, we implement robust safeguards, including Standard Contractual Clauses, to ensure your privacy rights remain fully protected under the highest international standards.

10. User Rights (Access, Correction, Deletion)

You maintain absolute control over your personal data. You have the right to request access to the data we hold, correct any inaccuracies, or demand full deletion of your profile. To exercise these rights, please contact our support team at support@playitonemoretime.com. We respond to all verified requests within 30 days.

11. Security Measures & Encryption

We employ state-of-the-art cryptographic protocols, including TLS 1.3 encryption, to protect data in transit. Our servers are housed in secure facilities with rigorous access controls, ensuring that your gameplay data and virtual currency balances are protected against unauthorized access, alteration, or destruction.

12. Children's Privacy (Strict Age Gates)

The Encore Abyss is strictly an 18+ environment. We implement immediate full-screen age gates to prevent access by minors. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has bypassed our security, we will immediately terminate the account and purge the associated data.

13. Policy Updates and Contact Information

We may periodically update this Privacy Policy to reflect changes in our social casino platform or legal requirements. Significant changes will be communicated via your registered email or prominent notices within the lobby. For any privacy-related inquiries, you can reach our Legal & Compliance team directly via legal@playitonemoretime.com.